PCs & notebooks
TV & audio
Fully automatic coffee makers
Home and garden
Sa of 9-20
Passiontec GmbH · Straße des Friedens 35 · 03222 Lübbenau, Germany
Questions frequently asked by customers
How can I pay?
How much will delivery of my order cost?
Where is my order?
When can the item be delivered?
How can I change my order?
How can I change my account information?
How can I change my password?
How long will it take for my order to be shipped?
How do I place an order?
What are your bank details?
Can I get from you spare parts for my device, such as displays and replacement antennas?
I’ve lost my instruction manual – can I get one from you?
Why does a product on my country’s website cost more than on the German website? Can I order from the German website?
How can I contact the manufacturer with a complaint, a request for a refund or an exchange?
Why does delivery cost more if I pay with PayPal?
How long does delivery take to other countries?
Why can’t I use my credit card to pay? I don’t use PayPal or credit transfer.
What is included in my shipment?
You do not charge for delivery for orders of €400.00 or more in Germany. Is this also true in my country?
Why is the value-added tax 19%?
I can't find an answer to my question.
PROCEED TO CHECKOUT
Mo-Fr 8-22 , Sa 9-20
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